After you order, you get an order confirmation by email, then an invoice for your first payment, and then a welcome email once that invoice is paid and your hosting account has been set up.
- You place the order. You pick a plan, choose monthly or yearly billing, and enter the domain you already own. There is no setup fee.
- You pay the first invoice. A card payment is recorded right away. If you chose Mail In Payment, the invoice stays unpaid, and your account is not set up, until your payment arrives.
- Your account is set up. You get a welcome email with your account details. Your plan now shows under Services, then My Services, in the client area.
- You start using it. See What should I do first with a new hosting account?
If an email seems to be missing, check your spam folder first. Emails we send you are also kept in the client area: open the menu with your name at the top right and choose Email History.
If you have paid and no welcome email has arrived, open a ticket and we will look into it.
